FAQ

Welcome to The Bundle Theory. Below are answers to some of our most commonly asked questions.

For detailed information regarding shipping, returns, and order policies, please refer to our Shipping Policy and Return Policy pages.

HAIR INFORMATION

What kind of hair do you offer?

We offer 100% virgin human hair known for its softness, longevity, versatility, and natural appearance.

Is the hair true to length?

All lengths are measured and quality checked before shipment to ensure they meet our standards.

How long does the hair last?

With proper care and maintenance, our hair can last 2–3+ years while maintaining its quality and texture.

Can the hair be colored or bleached?

Yes, our virgin human hair can be colored, bleached, and customized to achieve your desired look.

As with any chemical service, proper aftercare is essential to maintaining the quality and longevity of the hair.

Can I use heat on the hair?

Yes, our hair can be curled, straightened, and heat styled. We recommend using a heat protectant and avoiding excessive heat.

To maintain the quality and longevity of the hair, limit excessive heat use and follow a consistent care routine, as frequent heat styling may contribute to dryness and reduce the overall lifespan of the hair over time.

How many bundles do I need?

14”–18”
• 3 bundles for a full, natural look

20”–24”
• 3–4 bundles depending on desired fullness

26”–30”
• 4 bundles recommended for maximum density and a luxurious finish

For the most seamless install, pair your bundles with a closure or frontal.

Does the hair shed?

Minimal shedding is normal with all human hair. Proper installation and maintenance will help keep shedding to a minimum.

Can the hair be reused?

Yes, with proper care and maintenance, our virgin human hair can be reinstalled and worn multiple times.

GENERAL QUESTIONS

Can I place a custom order?

Yes, custom orders are available for textures and products not currently listed on the website.

To submit a custom order request, please email info@thebundletheory.com with your first and last name, email address, phone number, Instagram, shipping address, and the details of your desired order, including texture, length, color, and any additional information needed to fulfill your request.

Please refer to our Shipping Policy for estimated processing and delivery times.

Do you ship internationally?

No, at this time, we only ship within the United States.